LAST UPDATED : AUGUST 2023
Who we are
Thank you for visiting the website of GAPFLAP. Our website address is: https://gapflap.co.za. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices with regards to your personal information, please contact us using the details at the bottom of this page.
What information do we collect?
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products, when you participate in activities on the Website, place an online order or otherwise when you contact us.
Examples of information collected may include your Name(s) and surname, Phone number(s), Email address, City, Province, Subscription preferences, and/or Other similar information.
In order for us to honour our contractual agreement with you, for example to fulfill an e-commerce order, we need to collect some mandatory information. If you fail or refuse to provide such information, you are prohibited from using our such service. Mandatory information may include your Name(s) and surname, Phone number(s), Email address, Billing address, Delivery address, and Other sales related information.
All personal information provided must be current, accurate and true. You must notify us immediately of any changes to such personal information. You also declare that this information does not impersonate or misrepresent any other person or entity nor otherwise misrepresent your association with anyone or anything.
Cookies and Tracking Technologies
Certain information is automatically collected when you visit, use or navigate our Website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information. This information is needed primarily to maintain the operation and security of our Website, and for our internal analytics and reporting purposes.
Like most businesses, we also temporarily collect information through cookies and similar technologies. Learn more about this in our Cookie Policy. This information may include Log and Usage information and Device information (computer, phone, tablet or other device you use to access our Website).
Do We Share Your Information?
We may process or share your information that we hold based on the following legal basis:
- Consent
We may process your information if you have given us specific consent to use your personal information for a specific purpose. - Legitimate interests
Your information may be processed when it is reasonably necessary to achieve our legitimate business interests. - Performance of a contract
Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract. - Legal obligations
We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements). - Vital interests
We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved. - Online reviews
Your reviews may be viewed by all users on the Website and may be publicly distributed outside the Website in perpetuity. - Spam detection
Online forms and reviews may be checked through an automated spam detection service provided by a plugin or a script to block spam submissions.
Third Parties your Information May Be Shared With
We only share and disclose your information with the third parties listed below:
- Web and mobile analytics
Google Analytics - Embedded content from other websites
Articles on this Website may include embedded content such as videos, images, articles, et cetera. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect information about you, use cookies, embed additional third-party tracking and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website. - Product reviews
Your product reviews may be verified by an independent third party called CusRev.
Payment Processors
Card payments are outsourced and we therefore do not collect nor process any payment information. We use the following payment processors:
- Yoco
All card transactions are protected by advanced 3D-Secure technology. Read Yoco’s Terms and Conditions here. - EFT payments
If you prefer, you can also complete your order, do an EFT transfer and send your proof of payment to nico@gapflap.co.za
How long we retain your data
Your personal information will only be stored for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than 2 years, except in the case of an active registered account.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
What rights you have over your data
INFORMATION REGULATORS
South African residents have the right to lodge a complaint to the Information Regulator here:
https://www.justice.gov.za/inforeg/contact.html
COOKIES AND SIMILAR TECHNOLOGIES
Most Web browsers are set to accept cookies by default. You can easily choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website. For further information, please see our Cookie Policy here.
Review, Update or Delete Information
You may request access to the personal information we collect from you, change that information or even delete it in some circumstances. To request to review, update or delete your personal information, please contact us at the details below.
You may also at any time review or change the information in your registered account or terminate your account by:
- logging in to your registered account settings and updating your account;
- unsubscribing from any mailing lists by using the “Unsubscribe” link;
- contacting us using the contact information provided below and request that your account be removed.
We will deactivate or delete your account upon your request and information from our active databases. However, some information may be retained in our files as part of a backup, to prevent fraud, troubleshoot problems, assist with any investigations and/or comply with legal requirements.
Contact Us
Write to nico@gapflap.co.za if you have any questions or comments about his policy.